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All Systems Operational

About This Site

Welcome to the SafeNet Trusted Access status site for Classic service zone. Included in this site is an option to subscribe to live service updates as well as see history of our service availability.

For service status of EU/US service zones, please refer here https://status.safenetid.com/.

RADIUS Service Operational
RADIUS Service (standard) Operational
RADIUS over IPsec (custom subscription) Operational
STA Token Management Console Operational
STA Access Management Console Operational
Management API (BSIDCA) Operational
SAML and OIDC Service Operational
Authentication API (Token Validator) Operational
Push OTP Service Operational
Self-Enrollment ? Operational
Self-Service and User Portal ? Operational
Synchronization Service Operational
Risk Engine Operational
VPN UK Operational
VPN Canada Operational
Audit Logging Operational
Policy Engine Operational
Identity Provider Operational
Auto-Provisioning Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 25, 2020

No incidents reported today.

Nov 24, 2020

No incidents reported.

Nov 23, 2020
Resolved - This incident is resolved.
Nov 23, 18:21 UTC
Monitoring - The Thales incident response team is currently monitoring the situation as all services appear to have returned to normal operation.

We will provide further updates as they become available.
Nov 23, 17:21 UTC
Investigating - The SafeNet Trusted Access monitoring system has detected a problem with STA services for some customers.

The issue should be improving after temporary remediation steps.

The Thales incident response team is already investigating this problem and we will update you as soon as we have updates.
Nov 23, 17:18 UTC
Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.

Nov 12, 2020

No incidents reported.

Nov 11, 2020

No incidents reported.