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We are currently seeing an unprecedented level of activity linked to the COVID-19 pandemic. We expect this level of demand to continue. We have implemented various improvement measures to address the increased demand and continue to work diligently to ensure the quality of our service. We will post updates on this status page to keep you informed.
 
Brief potential outage - ~15:00UTC 09 August.
Resolved
An issue may have caused a small outage at roughly 15:00UTC. The issue did not persist beyond a few minutes.
Investigations in progress, however all services remain active and available.
Posted Aug 09, 2019 - 17:48 UTC
This incident affected: RADIUS Service (RADIUS Service (standard), RADIUS over IPsec (custom subscription)) and STA Token Management Console, STA Access Management Console, SAML and OIDC Service, Management API (BSIDCA), Authentication API (Token Validator), Push OTP Service, Self-Enrollment, Self-Service and User Portal, Synchronization Service, Risk Engine, VPN UK, VPN Canada, Audit Logging, Policy Engine, Identity Provider.